Booking Terms & Cancelation Policy
1. Responsibility Statement and Liability Disclaimer
This document constitutes the entire agreement between the participant (“you”) and Snami Travel (“we,” “us,” or “our”). By engaging in any of our services, you acknowledge and agree to the following terms and conditions.
2. Tours (Land, Sea, and Air) & Experiences
Terms and Conditions:
- You will be charged the total amount upon confirmation of your tour.
- If you book at least 60 days in advance, an Early Booking Discount may apply to specific travel services.
- Cancellations can be made without penalty up to 14 days before the scheduled tour date (local time).
Cancellation Policy:
- A cancellation fee of 100% of the total booking amount will be charged if the booking is canceled 14 days or less before the tour date.
- In the event of adverse weather conditions, an alternative tour date will be offered.
3. Transfers
Terms and Conditions:
- You will be charged the total amount upon confirmation of your order.
- Cancellations can be made without penalty up to 14 days before the scheduled transfer date (local time).
Cancellation Policy:
- A cancellation fee of 100% of the total booking amount will be charged if the booking is canceled 14 days or less before the transfer date.
4. Packages & Travel Concierge Services
Terms and Conditions:
- Travel concierge services are subject to customized arrangements. The specific terms and conditions will be agreed upon during the reservation process.
Cancellation Policy:
- The cancellation policy for travel concierge services will be determined during the reservation process and will be tailored to the specific services requested.
5. Deposits and Coupons
- Deposits: Any deposit paid towards a booking is valid for a period of one year from the date of the service for which it was issued. After this period, the deposit will be forfeited and will no longer be applicable to any services or bookings.
- Coupons: Coupons issued by Snami Travel are valid for a maximum of one year from the date of the service for which they were issued. After this period, the coupon will expire and will no longer be redeemable. No extensions beyond this one-year period will be granted.
6. Personal Insurance
Personal insurance is not included in our services. It is your responsibility to obtain appropriate travel insurance. While Snami Travel and its representatives will make every effort to ensure a safe and enjoyable experience, we cannot be held responsible for your personal safety. You are fully responsible for your health, medical needs, and safety during the tour.
Snami Travel is not liable for loss, damage, or theft of luggage or personal belongings, illness, disappointments, or frustrations while on tour. Additionally, Snami Travel is not responsible for any trip interruptions due to weather or other unforeseen circumstances. To avoid cancellation charges due to covered reasons, we highly recommend purchasing comprehensive trip insurance.
7. Booking on Behalf of Others
By booking on behalf of other participants, you are considered the designated contact person for all individuals included in the booking. You are responsible for making all necessary payments, notifying Snami Travel of any required changes or cancellations, and keeping your party informed.
By booking on behalf of others, you represent and warrant that you have obtained all necessary consents. You are responsible for ensuring that all information provided is accurate. Snami Travel will not be liable for any errors or omissions in the information provided for the booking.
8. Booking and Confirmation
You are responsible for providing accurate information during the booking process. Upon completion of a booking, you will receive a confirmation and a voucher via email. This voucher must be retained as proof of purchase and presented on the day of the tour. Snami Travel reserves the right to refuse service to any customer who fails to present a valid voucher.
Please review your booking details carefully and inform Snami Travel immediately of any discrepancies or errors.